Our mission statement
Our Mission is to provide professional, on time, quality plumbing , drain cleaning and trenchless sewer replacement services to our customers in the north, northeast and northwest metro. And build a reputation of being fair and honest and being committed to superior customer satisfaction.
Firm values
In 1991 Drain Doctor Plumbing was founded in Fridley, Mn as a family owned and operated business. For the next several year we have built a reputation in the north, northeast and northwest residential communities and in the plumbing and drain cleaning industries as being fair, honest and committed to customer satisfaction. And today we continue to practice, and maintain our code of ethics.
Licensed & Insured
We are licensed & insured in all cities in the state of Minnesota for your piece of mind. Lic #61281pm.
Up Front Pricing
We will present you a price up front prior to any work from our up front price manual with several options, so you know what to expect, upon your authorization we will perform the work that’s needed with no surprises.
Warehouse on wheels
Our technicians will arrive in a fully stocked truck and bring a huge inventory right to your door. Our technicians are prepared to complete any work you may need today. If we need to travel for parts you will not be charged extra.
2 Hour Appointment window
You have a schedule to keep – you got thing you need to do ? well we will not make you wait, we schedule 2 hour appointment windows. With us you do not waste much time waiting for us.
We protect your home
We will treat your property with respect by removing our shoes or wearing shoe covers and placing protective floor coverings such as rugs, in work areas. If our technicians do not clean up there mess you don’t pay for the service.
100% satisfaction Guarantee
If you are not 100% satisfied with the service we provided, Drain Doctor plumbing will refund your money for the services we provided. If the plumbing repair fails within the first year, we will repair it again at no charge to you. If our plumbers swear, smoke or are not drug free or leave your home without cleaning there mess, you will not pay for the service.
